Cheat Sheet: Beyond Advanced Excel

OK, so you’re really good with Microsoft Excel.  You can write bi-conditional nested if statements and vlookups that make peoples head spin.  You’re the only person in your tri-county area that can make a dynamic pivot chart with multiple vertical axes that retains its formatting.  Maybe you’ve even created user-defined functions that have replaced your entire secretarial staff, or written VBA subroutines that made your co-workers shed tears of joy.  Well, this post is for you; the lonesome few that have mastered the tools and are solving complex problems at work, but are looking for a way to tie it all together in a way that takes your career to the next level.

I see two distinct paths you can take as an Excel Guru:  The first is you quit your job, become an independent contractor spending 8 hours a day solving complex issues with various implementations of Excel and Business Automation.  Excel consultants such as these are in demand and making enormous hourly rates. The other path is for those who love the challenge of climbing the corporate ladder, taking on more and more responsibility, and eventually leading other Excel gurus .  Both of these routes have one major thing in common: you have to be able to connect your technological savvy with the business needs of your client or boss.

So how exactly do you translate those skills into value-added business skills?  Here’s an example to get you started:

“The Holy Trinity” -  Raw Data Tab / Static Formula Columns / Pivot

Here’s a framework in three steps that works when you are given a weekly raw data feed and asked to make a report.

1) The Raw Data

First make a “Raw Data” tab on your Workbook and paste that data in exactly as it is in the weekly report.  Don’t delete unneeded columns, or filter out erroneous records, we’ll let Excel do that for us later on.  Any steps you take to pre-process the data now are steps that you’ll have to take each week, which means more work and more potential for making “human” mistakes.  “Paste in the new data, hit refresh, and you’re done” should be your new mantra as you design the report.

2) Static Formula Columns

Next you’ll want to make static formula columns on the raw data tab.

You have data like this:1

The first thing you want to do is add calculated fields for values that you’ll need to pivot on later.  The trick here is that the Raw Data coming in each week must always have the same number of columns, say A through H, so that you can add your formulas to I, J, K, etc and know that when you paste your new data in next week they won’t be written over.  The most common formulas here are breaking the “Date” field into “Month”, “Data”, and “Year” (as outlined below) but the possibilities are endless.

Once you’ve added the new columns, enter the formulas

2

3

4

Once you’ve entered all of your formulas, “fill” them down to the bottom of the data.  To more easily identify these calculated fields columns later on, I always make them a different color.
5

Some other examples of useful columns here are:

  • City or State using a vlookup with some unique identifier on another sheet
  • Actually constructing your unique identifier key by concatenating several other values together, e.g. =A1&A2&A3 (this one can be really useful in certain situations)

Remember that if you’re dealing with a dataset that has a varying number of rows each week, you’ll have to make sure to drag the formulas down to the end of the new data once you paste it in over the previous weeks data.  That’s a heck of a lot less painful that re-creating the report from scratch each week.  If you wanted to really get fancy you could even do a:

=if(iserror(your_formula_here)=true,”",your_formula_here)

Which would make the formulas blank on rows that didn’t contain data.  Then you could pull the formulas down “to infinity” and never have to worry about it again.  Just watch out for bloated file sizes.

3. Putting it All Together
Here’s is the fun part: Now we’re going to take the data, along with its static formula fields, and translate it into something readable and useful by businesspeople. Data-wise, focus on using pivot tables or pivot charts when possible to automate the report.  Also, ask the client if they are interested in a dynamic report (where the user can interact with the data via pulldown menus, etc.) and design accordingly. 

  • W.I.F.M.
    • The one question on a person’s mind when they look at your report is going to be “What’s in it for me?” Think about the needs of the person looking at your report, and cater your deign to those needs.  Try to keep out extranous or non-essential information and get right to the point.
  • K.I.S.S.
    • “Keep it simple, stupid!” You’ll want to keep the design of your report elegant and simple, yet rich with useful information.  Here are some experts’ take on report design to help you discover the process yourself:

Here are some other Excel topics we’re considering writing on next… cast your vote in the comments below for which one you like best, or suggest your own idea:

  • Upgrading to Excel 2007: Navigating the Minefield
  • Statistical Analysis for Excel: The Missing Guide

Making hiring easier, part one: “Confirm Hire”

Over the next month or two, we will be releasing a number of enhancements to make hiring on oDesk easier than ever. Tonight was the first release, a redesign of the hire confirmation page.

Confirm Hire

The page is now crisper and cleaner, highlighting the most important parameters for buyers. It also turns a three-page process into one page plus a confirmation box. Plus, if we say so ourselves, we think it just looks better!

There is one new field: “Title/Role”. Buyers can now give their providers a title, different than the one listed in job opening. As a result, the unwieldy “Michael Levinson, Looking for top-noch web designer for e-commerce site” can be replaced by the more natural “Michael Levinson, Senior Web Designer.”

Stay tuned for more meaningful improvements over the next few months, but in the meantime, please share your feedback in the comments, or submit a feature request or suggestion in our feedback forum.

Buyer Voice: How to Hire a Graphic Designer

We needed some design help for a couple projects that we knew would be short and simple for someone familiar with Photoshop and had a graphical eye, and turned to oDesk for help. Through our experiences, we wanted to give buyers some advice on how to find a graphic designer to help improve a website, create a logo, or even develop a Twitter background, and pinpoint the one that can deliver the results that you’re looking for when it comes to graphic design for the web.

* Communicate your needs.
What exactly do you want? Be as specific as possible: Provide dimensions of the final product, desired file types and sizes, and give some creative direction. Sometimes even sketches or Powerpoint mockups can help. After all, a picture’s worth a thousand words!
* Provide examples of websites or graphics that you like.
Even if you don’t have a vision of the final product, provide 3-5 examples of websites or logos that have design elements that you like or really don’t like. A brief sentence about why you like or don’t like something (maybe the fonts are fine but you hate the colors) will help the provider get a better sense of what direction to take the job. It’s even better if you can identify 1-2 websites with designs that you want the provider to emulate in style.

* Review the provider’s profile carefully.
Look for a work history of completed projects with similar themes or deliverables to your project. If you’ll be incorporating text into your graphics, make sure providers are from an English-speaking country or have passed the U.S. English language tests with high marks. Review the combination of the provider’s minimum number of hours worked, their total positive feedbacks AND read the reviews. Sometimes you can learn a lot from what is suggested about a provider in their feedback than what is in print.

* Comb the provider’s portfolio.
To make sure you’re working with a pro, see if the graphics used incorporate good optimization practices, so that the images can load quickly without compromising the sharpness of the image. Usually this will take the form of smaller images to help make the page load quickly. Make sure the images aren’t of degraded quality (ex. fuzzy, or grainy imagery), which can happen if a picture is over-optimized. Look at the variety of artwork across the portfolio. Note if the provider uses a variety of standard techniques such as gradients, shading, stock imagery, and incorporation of different fonts.

Those are just a few suggestions on how to find a graphic designer on oDesk to help with your projects. We hope you have as much success with your provider as we had with ours!

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DealBase.com is a hotel deals review site, evaluating over 5000 sources to find the best hotel deals and discounts. This article was written by Liz Kao, DealBase.com Director of Marketing.

oDesk and Zendesk Team Up to Deliver Efficient Online Customer Service

ZendeskIn a previous blog post we spoke about the growth and performance of the oDesk Customer Success Team, and the progress we have made this year.

As we experienced a doubling of our case load to nearly 10,000 tickets and chats submitted per month, we also recognized the need for improved internal tools to help us achieve operational efficiency, and meet to overarching goal of better serving our customers. After an exhaustive search of more than 15 help desk software solutions, we have selected the one that we feel best meets our needs, as well as the needs of many of our users.

We are pleased to announce the selection of Zendesk as our internal case management solution. Zendesk’s open architecture and rich APIs were a key factor in our decision. We find the SaaS solution elegant, easy to use and learn, and very robust. We look forward to an early 2010 launch of a new customer support portal, which will make use of the Zendesk platform and enhance the experience for all users.

We believe so much in the strength of the winning team of oDesk and Zendesk that we are also thrilled to announce a deeper partnership that includes a new Zendesk Group on oDesk. Within this new group, oDesk buyers will find tried and tested customer service agents, admins and integrators who are experienced with Zendesk. These approved professionals can help transform your help desk and, more importantly, your business. The strong pool of customer service experts available on oDesk combined with the increasing demand for this type of work ensures the ongoing success of this group – we look forward to great things to come from our partnership with Zendesk!

Work From Home Tuesday: 10 Freelance Lifestyle Sites

The needs and lifestyle of a freelancer are unique, and we know it’s hard to find advice that deals specifically with your world. So, we’ve gathered up ten websites and blogs we think every freelancer should know about to help make the most of the freelance lifestyle:

junewalkerblog JUNE WALKER: Tax and Financial Advisor to the Self-Employed …

From - June Walker, tax consultant
Asset - Tax advice for freelancers in the US
Read - “Get an EIN for Security Reasons” by June Walker

consultant journal CONSULTANT JOURNAL

From - Andrea Coutu, founder, marketing consultant
Asset - Scam warnings, tax and financial planning info, marketing info
Read - “How Commenting on Blogs Markets Your Business” by Andrea Coutu

freelanceliving FREELANCE LIVING

From - Chris King, author, freelancer; various contributors
Asset - Inspiration, guidance, advice
Read - “What’s Your Business Model” by C.J. Hayden, MCC

zenhabits ZEN HABITS: Simple Productivity

From - Leo Babauta, Zen master, author
Asset - Productivity advice, work/life balance
Read - “The Slow Secret: How to Make Lasting Changes in Your Life” by Leo Babauta

karyngreenstreet THE SELF-EMPLOYMENT BLOG: Practical Tips for Success

From - Karen Greenstreet, small business consultant; various contributors
Asset - Thoughts on marketing yourself and your business, inspirational video clips
Read – “It’s So Important to Take Time Off” by K. Greenstreet

freelancersunion FREELANCERS UNION

From - Freelancers Union (Exec. Director Sara Horowitz)
Asset - Insurance, legal advice, retirement and political advocacy
Read - “Unpaid Wages: How to Collect” by Gabrielle

anti9to5 THE ANTI 9 to 5 GUIDE: Practical Career Advice for Women Who Think Outside the Cube

From - Michelle Goodman, freelancer and author
Asset - Wisdom targeted to women, but good for all
Read - “Recession Ethics for Freelancers” by M. Goodman

undress4success UNDRESS FOR SUCCESS: Work From Home Resources and Advice

From - Kate Lister and Tom Harnish
Asset - Advice, scam awareness, resources
Read - “2008 Telecommuting Stats”

brazencareerist BRAZEN CAREERIST: Advice at the Intersection of Work and Life

From - Penelope Trunk, entrepreneur
Asset - Solid career advice for those at home or at work
Read – “Focus on Learning in the Face of Recession” by P. Trunk

timferriss EXPIREMENTS IN LIFESTYLE DESIGN

From - Timothy Ferriss, author
Asset - Inspiration, motivation
Read - “How to Respond to Criticism” by T. Ferriss

tamaraforodesksmaller

Working from home can either liberate you or weigh you down — it’s all about how you do it. Having worked from home for over a decade, I’ve learned what works and what just creates more work. Here at oDesk, you’ll find the tips and tools to do it right.

- Tamara