oDesk and Zendesk Team Up to Deliver Efficient Online Customer Service

In a previous blog post we spoke about the growth and performance of the oDesk Customer Success Team, and the progress we have made this year.
As we experienced a doubling of our case load to nearly 10,000 tickets and chats submitted per month, we also recognized the need for improved internal tools to help us [...]

oDesk oConomy Hits $100 Million

Moments ago, the odometer at oDesk’s oConomy rolled over. Our providers have earned over $100 million dollars on oDesk – a fantastic feat that has all of us here in Menlo Park cheering.
This rate grows every day, and there will be more work done on oDesk this month than on any other online work marketplace. [...]

Contractually Speaking…

Contracts are most likely not your favorite part of freelance work. Hammering out a watertight, legally binding agreement can be a bit of a distraction when what you really need to do is get some work done for your clients. So your choices are: operate on a handshake, purchase an off-the-shelf contract, or employ [...]

oDesk Ranked 110 on the Inc. 500!

oDesk Ranks No. 110 on the 2009 Inc. 500 with Three-Year Sales Growth of 1,470%
Inc. Magazine announced the results of their 28th annual Inc. 500, an exclusive ranking of the nation’s fastest-growing private companies. Inc. editor Jane Berentson said of the list: “If you want to know which companies are going to change the world, [...]

oDesk Visitors from Near and Far

Here at oDesk, we really enjoy getting visitors. We have a nifty office space, lots of food handy, and you can challenge one of us to a game of ping pong or foosball if you’re feeling lucky.

Recently, we had a nice visit from Paul Sedacove, one of our affiliates and principals at Oggetto Web.  The [...]