oDesk Community - Instructions on Approving offline hours - Comments

Mystery solved

yang — Fri, 16 May 2008 17:07:51 +0000

There is no "2-hour" max limit on adding off-line time. In this case the assignment had a weekly limit of X hours, set by the buyer and the total billable hours (on-line + off-line) is capped at X.

So for example, if the weekly limit is 5 and you've already logged 3 hours on-line this week, when you attempt to add 3 more hours of off-line work, only 2 hours will be accepted. Had the weekly limit been 6, then all 3 hours of off-line time would've been accepted.

-Yang

oDesk

Does any fellow providers

deepa7476 — Thu, 15 May 2008 06:43:05 +0000

Does any fellow providers have similar issues????

I have submited a help

deepa7476 — Wed, 14 May 2008 01:46:18 +0000

I have submited a help ticket.with screenshot. Guess the other alternative is to add the offline hours in chunks of 2 ( say 6 -8 :: 9-10) -- net 3 hrs.

I'm afraid I don't have an

jpittenger — Tue, 13 May 2008 12:05:01 +0000

I'm afraid I don't have an answer for that one. But I don't think I've ever added a block of offline time in excess of 2 hours (I'm positive others have). Please take a screensnap of what you see in the work diary and submit it with a help ticket so they can check your account.

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Jacqui Pittenger
oDesk Help Writer & Forum Moderator :: Need help? Check out the Help Center - http://www.odesk.com/help

Sometime, I need to add 4 -

deepa7476 — Tue, 13 May 2008 10:30:32 +0000

Sometime, I need to add 4 - 6 hrs at a strech.. (after mutual agreement with the buyer)

Say.. i add from 6.00 am - 9.00 am... (with a common memo)...then later when i see in the workdiary,

6 -8 -->I see yellow bulb like button( and says billed time , offline..has a checkbox)
8-9---> I see a red bulb like button ( and says non-billed time , offline, does not have a checkbox)

Is this due to some mistake from my part ?

The buyer doesn't have to do

jpittenger — Mon, 12 May 2008 15:16:49 +0000

The buyer doesn't have to do anything to approve the offline hours. The buyer would have to take action in order to dispute the hours.

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Jacqui Pittenger
oDesk Help Writer & Forum Moderator :: Need help? Check out the Help Center - http://www.odesk.com/help

Instructions on Approving offline hours

deepa7476 — Mon, 12 May 2008 09:23:40 +0000

Hi,

My buyer would like to know how he can approve offline hours.. ( i am able to add offline hours)

Can anyone help me with a link that will clarify this.

Thank you,