Instructions on Approving offline hours
Hi,
My buyer would like to know how he can approve offline hours.. ( i am able to add offline hours)
Can anyone help me with a link that will clarify this.
Thank you,
Sometime, I need to add 4 -
Sometime, I need to add 4 - 6 hrs at a strech.. (after mutual agreement with the buyer)
Say.. i add from 6.00 am - 9.00 am... (with a common memo)...then later when i see in the workdiary,
6 -8 -->I see yellow bulb like button( and says billed time , offline..has a checkbox)
8-9---> I see a red bulb like button ( and says non-billed time , offline, does not have a checkbox)
Is this due to some mistake from my part ?
I'm afraid I don't have an
on Tue, 2008-05-13 12:05.I'm afraid I don't have an answer for that one. But I don't think I've ever added a block of offline time in excess of 2 hours (I'm positive others have). Please take a screensnap of what you see in the work diary and submit it with a help ticket so they can check your account.
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Jacqui Pittenger
oDesk Help Writer & Forum Moderator :: Need help? Check out the Help Center - http://www.odesk.com/help
I have submited a help
I have submited a help ticket.with screenshot. Guess the other alternative is to add the offline hours in chunks of 2 ( say 6 -8 :: 9-10) -- net 3 hrs.
Does any fellow providers
Does any fellow providers have similar issues????
Mystery solved
on Fri, 2008-05-16 17:07.There is no "2-hour" max limit on adding off-line time. In this case the assignment had a weekly limit of X hours, set by the buyer and the total billable hours (on-line + off-line) is capped at X.
So for example, if the weekly limit is 5 and you've already logged 3 hours on-line this week, when you attempt to add 3 more hours of off-line work, only 2 hours will be accepted. Had the weekly limit been 6, then all 3 hours of off-line time would've been accepted.
-Yang
oDesk
The buyer doesn't have to do
The buyer doesn't have to do anything to approve the offline hours. The buyer would have to take action in order to dispute the hours.
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Jacqui Pittenger
oDesk Help Writer & Forum Moderator :: Need help? Check out the Help Center - http://www.odesk.com/help