Error durring oDesk installation
Submitted by Vrungar on Wed, 2008-07-30 21:10. Help Desk
I have downloaded the oDesk software and tried to install it. I run the program, and step through the install process. When the setup program tries to download I get an error downloading dialog. I have tried running the setup as an administrator, and actually logging into the admin account to run the program. I have redownloaded the software many times, and made sure I downloaded the windows version. Nothing seems to work.
I looked at the html proxy settings, and they are all empty. I know I am not using a proxy, but should those have anything in them?
Thank you in advance,
Phil
p.s. I have attached a screen shot of the error dialog I am getting.
p.p.s I am running Vista if it matters
| Attachment | Size |
|---|---|
| Untitled.jpg | 9.09 KB |
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Possible that your firewall
Possible that your firewall block access to Internet for oDeskSetup.exe. Please check this.
oDeskSetup.exe starts to download oDesk Preferences. Please tell me - do you see that oDeskSetup.exe downloads some bytes of Preferences or you get 'Error downloading' in very begining ?
If nothing helps (you are sure that your firewall does not block oDeskSetup.exe) - please run oDeskSetup.exe with command-line switch '-log' ('oDeskSetup.exe -log'). Try to reproduce bug, close oDeskSetup. Pack file 'oDeskSetup.exe.log' (in the same folder where oDeskSetup.exe is placed). Send packed logs to me. My email is my username plus '@odesk.com'.