Outsourcing to Philippines

Over the past few years, the Philippines has established itself as one of the top countries in the global outsourcing industry. The industry has grown rapidly because it has the ingredients critical to outsourcing service providers and customers. These include large-scale people resources, with close to half-a-million English-speaking students graduating from college yearly, a well-deserved reputation for excellence in communication skills, interpersonal warmth, customer-service orientation, problem-solving abilities, and cultural affinity with Western markets and customs, and an operational cost advantage, with costs competitive with any supplier country in the world.