Nice work

Muhammad Hassan

BadrIT

www.badrit.com

They put a toll for min feedback of 4,probably thats why many are missing...

U are not the only lucky fellow

Top Providers isn't giving actual result, isn't it?

Sorry about this view being down for the past few days. We're working to bring it back up. There is a performance issue with the way the view is being generated.  Hope to have it restored soon.

Thanks for patience,

Josh Breinlinger

oDesk 

Does the definition of "Top Provider Company" only restricted to the criteria chosen by oDesk?

Not very impressive in a sense that how easily the contribution to the oConomy Meter ( http://www.odesk.com/community/oconomy ) showing $ 31 M not been considered at all.

Abhijeet
www.smartdatainc.net

Yes, the updation is not done even on weekly basis it seems, when it should actually be done daily.

I've just changed this view to update once every day.

Previously, it was being updated once a week.

Josh Breinlinger

oDesk 

Thank U Josh!

Thanks Josh

Yes mit..I agree with you..Listing the Ranks numerically will definitely help but along with that it would be great to have "Previous Ranking" as well..something similar to "Billboard Countdown"..also I wish we have something like "Top 10 Gainers of the week" and "Top 10 Losers of the Week" to illustrate how Provider Companies flared  in that particular week..also it would be great to have stats like "Current Rank", "Highest Ranking obtained", "Previous Rank", "Average Rank for Previous Week/Month" on the profile page of Provider Companies..the benefits of having such stats are obvious..its time for some "healthy" competitions!

Regards,
Amal

All,

Great suggestions for improvements.  We're looking into how we can accomplish a lot of the suggested enhancements.  

Josh Breinlinger

oDesk 

The feedback score shown is the average score for that provider company in the last 30 days (this is stated at the top of the chart). So everyone's scores will fluctuate (some up, some down)

This feedback score is not only on this chart. I checked and it shows 5.0 in the Provider Search as well in every profile that belongs to this company.

Are you saying that now the global cumulative feedback for every provider company on oDesk is the average score of just the last 30 days? If this is true then it is a very big change to oDesk policy. I haven't seen any announcements or discussion about it. Why would oDesk want to disregard years of company history? I am not sure this is a step in the right direction.

I am positive that our current feedback does not reflect just 30 days, so I am not sure how it works. What if there is no new feedback at all in this time frame?

The smartdata profile clearly shows that their global cumulative feedback score is 4.53 (this is the number that appears in search results as well), and yet on this chart it shows 5. So it makes sense that this chart shows the average of the last 30 days, not the global cumulative feedback score. That, or the bug got fixed on the search results and not here yet.

The most amazing thing is that they have moved from 4.05 to 4.53 (5 on oConomy in one day) . This takes a lot of doing with over 200000 hrs at stake. At that point moving up by .01 in feedback itself takes a lot of doing. Other providers will surely agree on this as well. Please clarify what is going on here.

Jacqui, The global feedback indeed was changed to 4.53 yesterday. But I agree with Sandeep that it looks very unrealistic.  In the matter of days the feedback went from 4.05 (where it stayed for a long time) to 5.00, and then to 4.53 (just enough to display 5 stars). In theory in order to average from 4.05 to 4.53 on 100,000 hours, you will need another 100,000 hours with perfect 5.0 feedback. I doubt that this is possible to achieve in several days. It takes months for us to move the feedback by 0.01 and usually you have a greater probability to average down than to average up.

If this is a bug, why did it affect only one company? Also on the chart here it changed from 5.00 (yesterday) to 4.53 (today). Does it mean that their average feedback for the last 30 days was 4.53?

I feel the oDesk community deserves some explanation here.

I sent out questions yesterday to find out what happened - but it is only Sunday afternoon in California right now. And this isn't the sort of thing that I expect them to give up their weekend to work on. I ask that everyone please be patient until they've had a chance to investigate.

The weekend is over and so is Monday.

The calculations involved in the feedback are :-

The average feedback (which is shown)=Total feedback of all assignments/Total earning *100

In this case the total number of hours is 200000

Assuming USD 12 (a low rate per hour) the total earnings come to 2400000

For an average feedback of 4.05=Total feedback/2400000*100

Total feedback=4.05*2400000/100=97200

Now if average feedback=4.53

the total feedback comes to 4.53*2400000/100=108720

The change in total feedback = 108720-97200=11520

Which means a whopping 2304 assignments ending with a feedback of 5.0 to take the average feedback from 4.05 to 4.53 over 200000 hours.

So, what has happened is totally unbelievable as NO COMPANY can earn feedback of 5 over 2304 assignments in one day.

That means there is certainly something wrong here.

Looks like it applies to SmartData only

Jaqui, You are wrong. Even though oConomy shows the hours billed during the last 30 days, the feedback is for all hours logged on oDesk for a provider. To verify this you just need to login and check the profile of the concerned affiliate and you will see that the feed back is same there too. In fact, oConomy picks up the feedback score from the affiliate profile. I have been in touch with oDesk and it has been accepted as a bug. However, this was on Thursday 14th August and the bug has not been rectified so far. This is amazing as by the normally high standards oDesk has they don't take such a long time to rectify bugs. I also hope such bugs happen to the rest of us too .  I just hope it is rectified immediately.

All,

There was a bug discovered related to the size of the provider company in question.  We had a limit on the number of records returned initially set to 1,000 and the affiliate had passed that number of records creating a problem in the calculations.

It has been addressed and will go live with tomorrow's release at around 6 pm PST. It may take up to 24 hours for all scores to be reset to the appropriate level. (the correct score is not 4.53)

Apologies for the bug and for the unfair competition in the marketplace for a week.  I'm glad that all of you are watching closely.

Thanks,

Josh Breinlinger

oDesk

It doesn't seem to have changed. What is this bug and why it is not getting resolved? Maybe the unfair competition is here to last for few more weeks.

Sandeep, it's been less than 24 hours since the release. As Josh explained, please give it time to update.

Thank you for resolving this issue. 

Thanks Josh

> I don't see this table for some reason

Fixed!