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Certified Call Center Skills Expert - Shauna S. - United States
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Shauna S. - Personal or Virtual Assistant Administrative Support and Data Entry Shauna S.
Personal or Virtual Assistant Administrative Support and Data Entry
$7.22/hour
Puyallup, United States (GMT-08:00)
  
Freelance Provider/Consultant
Ref: http://www.odesk.com/users/~~6e7a52326181cfea

Test ID: 40284 - Call Center Skills Test Score 3.10 out of 5 SUCCESS
Taken On: 12/06/2007, 11:14
 

Test Quick Facts
Exam Time 12/06/2007, 11:14
Test Score 3.10 out of 5 Absolute score based on % of correct answers
Percentile 55% Better than 55% of test takers
Rank 1077-th Score Ranked 1077-th across all test takers
Duration 20 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Logical Ability 100%
2. Perceptual Skills 50%
3. Spellings 67%
4. Telephone and E-mail Etiquette 25%
5. Grammar 71%
6. Selling Skills 63%
7. Computer Skills 67%
8. Mathematical Skills 67%


Test Statistics
# of Tests taken: 2745
# of Providers that have taken this test: 2437
# of Qualified Providers: 2132
Hourly Rate, minimum: -
Hourly Rate, average: $10.00
Hourly Rate, maximum: $450.00
% with billing assignments: 12%
Avg # of qualifications: 5.96
Avg oDesk Hours: 249
% working as independents: 5%


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