Certified Professionals. Verified Work.
Certified Call Center Skills Expert - Simonell G. - India
To know more about displaying this information in your profile, read online testing instructions and FAQ.
Simonell G.
Data Entry, Research, Virtual Assistant, Support
$6.67/hour
Secunderabad, India (GMT+05:30)
  
Freelance Provider/Data Entry Professional
Ref: http://www.odesk.com/users/~~2bce940d8f1a13fe

Test ID: 7473 - Call Center Skills Test Score 3.90 out of 5 SUCCESS
Taken On: 01/09/2007, 07:15
 

Test Quick Facts
Exam Time 01/09/2007, 07:15
Test Score 3.90 out of 5 Absolute score based on % of correct answers
Percentile 95% Better than 95% of test takers
Rank 81-st Score Ranked 81-st across all test takers
Duration 32 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Perceptual Skills 33%
2. Spellings 100%
3. Grammar 100%
4. Computer Skills 100%
5. Mathematical Skills 67%
6. Selling Skills 56%
7. Telephone and E-mail Etiquette 50%
8. Logical Ability 100%


Test Statistics
# of Tests taken: 2047
# of Providers that have taken this test: 1989
# of Qualified Providers: 1664
Hourly Rate, minimum: -
Hourly Rate, average: $11.82
Hourly Rate, maximum: $500.00
% with billing assignments: 11%
Avg # of qualifications: 5.76
Avg oDesk Hours: 43
% working as independents: 95%


View all Certified Call Center Skills Experts