Certified Call Center Skills Expert - Kristina B. - United States
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Kristina B. - Salesforce.com Administrator, Marketing Mgr., Sales Support Kristina B.
Salesforce.com Administrator, Marketing Mgr., Sales Support
$16.67/hour
Largo, United States (GMT-05:00)
  
Freelance Provider/System / Database Administrator
Ref: http://www.odesk.com/users/~~8e57101081f5ee7a

Test ID: 132721 - Call Center Skills Test Score 3.60 out of 5 SUCCESS
Taken On: 07/08/2008, 22:07
 

Test Quick Facts
Exam Time 07/08/2008, 22:07
Test Score 3.60 out of 5 Absolute score based on % of correct answers
Percentile 65% Better than 65% of test takers
Rank 2783-rd Score Ranked 2783-rd across all test takers
Duration 27 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Logical Ability 100%
2. Perceptual Skills 0%
3. Spellings 100%
4. Telephone and E-mail Etiquette 40%
5. Grammar 80%
6. Selling Skills 89%
7. Computer Skills 75%
8. Mathematical Skills 67%


Test Statistics
# of Tests taken: 9332
# of Providers that have taken this test: 8854
# of Qualified Providers: 7887
Hourly Rate, minimum: -
Hourly Rate, average: $5.69
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 353
% working as independents: 5%


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