Certified Call Center Skills Expert - Ursula H. - United States
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Ursula H. - Experienced Administrative, Writing, Graphic/Web Design Professional Ursula H.
Experienced Administrative, Writing, Graphic/Web Design Professional
$17.78/hour
Southfield, United States (GMT-05:00)
  
Freelance Provider/Consultant
Ref: http://www.odesk.com/users/~~8f63bdbeb8fe980a

Test ID: 139907 - Call Center Skills Test Score 3.75 out of 5 SUCCESS
Taken On: 07/16/2008, 20:52
 

Test Quick Facts
Exam Time 07/16/2008, 20:52
Test Score 3.75 out of 5 Absolute score based on % of correct answers
Percentile 72% Better than 72% of test takers
Rank 2180-th Score Ranked 2180-th across all test takers
Duration 27 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Logical Ability 60%
2. Perceptual Skills 80%
3. Spellings 100%
4. Telephone and E-mail Etiquette 50%
5. Grammar 100%
6. Selling Skills 71%
7. Computer Skills 40%
8. Mathematical Skills 100%


Test Statistics
# of Tests taken: 9345
# of Providers that have taken this test: 8867
# of Qualified Providers: 7899
Hourly Rate, minimum: -
Hourly Rate, average: $5.73
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 354
% working as independents: 5%


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