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Certified Call Center Skills Expert - Katherine R. - United States
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Katherine R.
Multi-talented English/French speaking assistant/writer/voice talent.
$16.67/hour
Cutler, United States (GMT-05:00)
Freelance Provider/Consultant
Ref: http://www.odesk.com/users/~~4dbc51f9d35be5f3
Test ID: 139958 -
Call Center Skills Test
Score 3.75 out of 5
SUCCESS
Taken On: 07/16/2008, 22:15
Test Quick Facts
Exam Time
07/16/2008, 22:15
Test Score
3.75 out of 5
Absolute score based on % of correct answers
Percentile
72%
Better than 72% of test takers
Rank
2167-th
Score Ranked 2167-th across all test takers
Duration
16 mins
Maximum allowed duration for this test is 40 minutes
Results by Topic
Topic
Correct Answers
1. Logical Ability
67%
2. Perceptual Skills
100%
3. Spellings
80%
4. Telephone and E-mail Etiquette
40%
5. Grammar
86%
6. Selling Skills
78%
7. Computer Skills
83%
8. Mathematical Skills
67%
Test Statistics
# of Tests taken:
9316
# of Providers that have taken this test:
8838
# of Qualified Providers:
7873
Hourly Rate, minimum:
-
Hourly Rate, average:
$5.66
Hourly Rate, maximum:
$30.00
% with billing assignments:
11%
Avg # of qualifications:
6.12
Avg oDesk Hours:
353
% working as independents:
5%
View all
Certified Call Center Skills Experts