Certified Call Center Skills Expert - Nancy Postma - United States
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Nancy Postma
Communicative Support/Data Entry Technician
$8.89/hour
Bountiful, United States (GMT-07:00)
  
Professional Web Design >.../Data Entry Professional
Ref: http://www.odesk.com/users/~~00027c00225d81f0

Test ID: 199024 - Call Center Skills Test Score 3.60 out of 5 SUCCESS
Taken On: 09/16/2008, 17:12
 

Test Quick Facts
Exam Time 09/16/2008, 17:12
Test Score 3.60 out of 5 Absolute score based on % of correct answers
Percentile 65% Better than 65% of test takers
Rank 2772-nd Score Ranked 2772-nd across all test takers
Duration 22 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Logical Ability 50%
2. Perceptual Skills 100%
3. Spellings 80%
4. Telephone and E-mail Etiquette 50%
5. Grammar 100%
6. Selling Skills 44%
7. Computer Skills 80%
8. Mathematical Skills 100%


Test Statistics
# of Tests taken: 9316
# of Providers that have taken this test: 8838
# of Qualified Providers: 7873
Hourly Rate, minimum: -
Hourly Rate, average: $5.66
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 353
% working as independents: 5%


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