Certified Call Center Skills Expert - Sharon Minter - United States
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Sharon Minter
Administrative/Clerical Assistant/Data Entry
$11.11/hour
Cleveland, United States (GMT-05:00)
  
Freelance Provider/Data Entry Professional
Ref: http://www.odesk.com/users/~~6ff6bc4ee9440d9c

Test ID: 285015 - Call Center Skills Test Score 3.00 out of 5 SUCCESS
Taken On: 11/25/2008, 17:49
 

Test Quick Facts
Exam Time 11/25/2008, 17:49
Test Score 3.00 out of 5 Absolute score based on % of correct answers
Percentile 28% Better than 28% of test takers
Rank 6100-th Score Ranked 6100-th across all test takers
Duration 22 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Logical Ability 67%
2. Perceptual Skills 33%
3. Spellings 100%
4. Telephone and E-mail Etiquette 33%
5. Grammar 100%
6. Selling Skills 33%
7. Computer Skills 71%
8. Mathematical Skills 40%


Test Statistics
# of Tests taken: 9316
# of Providers that have taken this test: 8838
# of Qualified Providers: 7873
Hourly Rate, minimum: -
Hourly Rate, average: $5.66
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 353
% working as independents: 5%


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