Javascript must be enabled to properly navigate this site.
Home
Why oDesk
Tour
Who Uses oDesk
FAQs
Press
Find Providers & Jobs
Find Providers
Find Jobs
Tests
Trends
oConomy
Groups
My Jobs
Openings
Candidacies
Assignments
Post a Job
Manage & Work
Team Room
Work Diary
Reports
Team Admin
Staffing Console
Payments
Financial Activity
Payment Methods
Withdrawals
Referrals
Sign In
or
Create an Account
Community
What's New
Forums
Blog
Store
?
Help
Help Center
A-Z Index
Resources & Downloads
Contact Support
Providers
Jobs
Tests
Community
Help
Certified Call Center Skills Expert - Denise Rutledge - United States
Service Availability Warning
The testing service is unavailable
To know more about displaying this information in your profile, read
online testing instructions
and
FAQ
.
Denise Rutledge
Excellent Writer & Editor. I only do top quality work.
$22.22/hour
Vancouver, United States (GMT-08:00)
Freelance Provider/Technical Writer
Ref: http://www.odesk.com/users/~~7404e3b2986bf377
Test ID: 292734 -
Call Center Skills Test
Score 4.10 out of 5
SUCCESS
Taken On: 12/01/2008, 18:39
Test Quick Facts
Exam Time
12/01/2008, 18:39
Test Score
4.10 out of 5
Absolute score based on % of correct answers
Percentile
89%
Better than 89% of test takers
Rank
771-st
Score Ranked 771-st across all test takers
Duration
34 mins
Maximum allowed duration for this test is 40 minutes
Results by Topic
Topic
Correct Answers
1. Logical Ability
75%
2. Perceptual Skills
33%
3. Spellings
100%
4. Telephone and E-mail Etiquette
50%
5. Grammar
100%
6. Selling Skills
78%
7. Computer Skills
100%
8. Mathematical Skills
75%
Test Statistics
# of Tests taken:
9332
# of Providers that have taken this test:
8854
# of Qualified Providers:
7887
Hourly Rate, minimum:
-
Hourly Rate, average:
$5.69
Hourly Rate, maximum:
$30.00
% with billing assignments:
11%
Avg # of qualifications:
6.12
Avg oDesk Hours:
353
% working as independents:
5%
View all
Certified Call Center Skills Experts