Certified Call Center Skills Expert - Rosana N. - United States
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Rosana N. - Virtual Administrative Assistant, secretary Rosana N.
Virtual Administrative Assistant, secretary
$5.56/hour
Ansonia, United States (GMT-05:00)
  
Freelance Provider/Data Entry Professional
Ref: http://www.odesk.com/users/~~0ce48f76b4b93ce2

Test ID: 29417 - Call Center Skills Test Score 2.60 out of 5 SUCCESS
Taken On: 10/12/2007, 17:03
 

Test Quick Facts
Exam Time 10/12/2007, 17:03
Test Score 2.60 out of 5 Absolute score based on % of correct answers
Percentile 12% Better than 12% of test takers
Rank 7645-th Score Ranked 7645-th across all test takers
Duration 30 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Perceptual Skills 50%
2. Telephone and E-mail Etiquette 0%
3. Selling Skills 33%
4. Computer Skills 60%
5. Mathematical Skills 0%
6. Logical Ability 75%
7. Spellings 60%
8. Grammar 100%


Test Statistics
# of Tests taken: 9356
# of Providers that have taken this test: 8867
# of Qualified Providers: 7909
Hourly Rate, minimum: -
Hourly Rate, average: $5.71
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 354
% working as independents: 5%


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