Certified Call Center Skills Expert - Peter F. - United Kingdom
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Peter F.
Webste, SEO, Ecommerce Design and Order Processing, Voip
$7.99/hour
Warrington, United Kingdom (GMT)
  
Freelance Provider/Project Manager
Ref: http://www.odesk.com/users/~~57df255fdfd4d022

Test ID: 35523 - Call Center Skills Test Score 2.90 out of 5 SUCCESS
Taken On: 11/15/2007, 21:56
 

Test Quick Facts
Exam Time 11/15/2007, 21:56
Test Score 2.90 out of 5 Absolute score based on % of correct answers
Percentile 21% Better than 21% of test takers
Rank 6705-th Score Ranked 6705-th across all test takers
Duration 24 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Perceptual Skills 67%
2. Telephone and E-mail Etiquette 20%
3. Selling Skills 44%
4. Computer Skills 100%
5. Mathematical Skills 80%
6. Logical Ability 50%
7. Spellings 25%
8. Grammar 83%


Test Statistics
# of Tests taken: 9345
# of Providers that have taken this test: 8867
# of Qualified Providers: 7899
Hourly Rate, minimum: -
Hourly Rate, average: $5.73
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 354
% working as independents: 5%


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