Certified Call Center Skills Expert - Shauna S. - United States
To know more about displaying this information in your profile, read online testing instructions and FAQ.
Shauna S. - Personal or Virtual Assistant Administrative Support and Data Entry Shauna S.
Personal or Virtual Assistant Administrative Support and Data Entry
$7.22/hour
Puyallup, United States (GMT-08:00)
  
Freelance Provider/Consultant
Ref: http://www.odesk.com/users/~~6e7a52326181cfea

Test ID: 40284 - Call Center Skills Test Score 3.10 out of 5 SUCCESS
Taken On: 12/06/2007, 11:14
 

Test Quick Facts
Exam Time 12/06/2007, 11:14
Test Score 3.10 out of 5 Absolute score based on % of correct answers
Percentile 35% Better than 35% of test takers
Rank 5457-th Score Ranked 5457-th across all test takers
Duration 20 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Logical Ability 100%
2. Perceptual Skills 50%
3. Spellings 67%
4. Telephone and E-mail Etiquette 25%
5. Grammar 71%
6. Selling Skills 63%
7. Computer Skills 67%
8. Mathematical Skills 67%


Test Statistics
# of Tests taken: 9332
# of Providers that have taken this test: 8854
# of Qualified Providers: 7887
Hourly Rate, minimum: -
Hourly Rate, average: $5.69
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 353
% working as independents: 5%


View all Certified Call Center Skills Experts