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Certified Call Center Skills Expert - Boo L. - Philippines
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FAQ
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Boo L.
7 yrs BPO trainer offc admin cust. svce ebay
$3.33/hour
Manila, Philippines (GMT+08:00)
Freelance Provider/Project Manager
Ref: http://www.odesk.com/users/~~8b02b6aef6eeac55
Test ID: 424034 -
Call Center Skills Test
Score 3.00 out of 5
SUCCESS
Taken On: 03/07/2009, 15:09
Test Quick Facts
Exam Time
03/07/2009, 15:09
Test Score
3.00 out of 5
Absolute score based on % of correct answers
Percentile
25%
Better than 25% of test takers
Rank
8017-th
Score Ranked 8017-th across all test takers
Duration
17 mins
Maximum allowed duration for this test is 40 minutes
Results by Topic
Topic
Correct Answers
1. Computer Skills
80%
2. Grammar
60%
3. Logical Ability
75%
4. Mathematical Skills
25%
5. Perceptual Skills
80%
6. Selling Skills
30%
7. Spellings
100%
8. Telephone and E-mail Etiquette
50%
Test Statistics
# of Tests taken:
11812
# of Providers that have taken this test:
11191
# of Qualified Providers:
10047
Hourly Rate, minimum:
-
Hourly Rate, average:
$5.59
Hourly Rate, maximum:
$27.00
% with billing assignments:
11%
Avg # of qualifications:
6.14
Avg oDesk Hours:
395
% working as independents:
6%
View all
Certified Call Center Skills Experts