Certified Call Center Skills Expert - Teresa Schultz - South Africa
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Teresa Schultz - HTML/photoshop/writer Teresa Schultz
HTML/photoshop/writer
$11.11/hour
East London, South Africa (GMT+02:00)
  
Freelance Provider/Website / Graphic Designer
Ref: http://www.odesk.com/users/~~d962ea279c6e248c

Test ID: 448881 - Call Center Skills Test Score 4.10 out of 5 SUCCESS
Taken On: 03/20/2009, 21:33
 

Test Quick Facts
Exam Time 03/20/2009, 21:33
Test Score 4.10 out of 5 Absolute score based on % of correct answers
Percentile 89% Better than 89% of test takers
Rank 771-st Score Ranked 771-st across all test takers
Duration 27 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 88%
2. Computer Skills 75%
3. Email Etiquette and Skills 86%
4. Helpdesk Etiquette and Skills 100%
5. Outbound Sales Skills 33%
6. Sentence Structure 100%
7. Spellings 75%
8. Telephone Etiquette and Skills 83%


Test Statistics
# of Tests taken: 9332
# of Providers that have taken this test: 8854
# of Qualified Providers: 7887
Hourly Rate, minimum: -
Hourly Rate, average: $5.69
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 353
% working as independents: 5%


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