Certified Call Center Skills Expert - Ashley D. - Philippines
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Ashley D. - Expert Virtual Assistant/Data Entry Professional/Web Researcher Ashley D.
Expert Virtual Assistant/Data Entry Professional/Web Researcher
$4.44/hour
manila, Philippines (GMT+08:00)
  
Freelance Provider/Data Entry Professional
Ref: http://www.odesk.com/users/~~6dbac36fa29cf71c

Test ID: 451193 - Call Center Skills Test Score 3.50 out of 5 SUCCESS
Taken On: 03/22/2009, 13:42
 

Test Quick Facts
Exam Time 03/22/2009, 13:42
Test Score 3.50 out of 5 Absolute score based on % of correct answers
Percentile 57% Better than 57% of test takers
Rank 3454-th Score Ranked 3454-th across all test takers
Duration 27 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 50%
2. Computer Skills 100%
3. Email Etiquette and Skills 83%
4. Helpdesk Etiquette and Skills 67%
5. Outbound Sales Skills 50%
6. Sentence Structure 0%
7. Spellings 86%
8. Telephone Etiquette and Skills 100%


Test Statistics
# of Tests taken: 9356
# of Providers that have taken this test: 8878
# of Qualified Providers: 7909
Hourly Rate, minimum: -
Hourly Rate, average: $5.71
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 354
% working as independents: 5%


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