Certified Call Center Skills Expert - Catherine Jordan - United States
To know more about displaying this information in your profile, read online testing instructions and FAQ.
Catherine Jordan - The Doggist Catherine Jordan
The Doggist
$16.67/hour
Sandpoint, United States (GMT-08:00)
  
Freelance Provider/Data Entry Professional
Ref: http://www.odesk.com/users/~~25ae8b7ed829bae0

Test ID: 451808 - Call Center Skills Test Score 4.25 out of 5 SUCCESS
Taken On: 03/22/2009, 22:49
 

Test Quick Facts
Exam Time 03/22/2009, 22:49
Test Score 4.25 out of 5 Absolute score based on % of correct answers
Percentile 93% Better than 93% of test takers
Rank 460-th Score Ranked 460-th across all test takers
Duration 27 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 75%
2. Computer Skills 100%
3. Email Etiquette and Skills 80%
4. Helpdesk Etiquette and Skills 67%
5. Outbound Sales Skills 75%
6. Sentence Structure 100%
7. Spellings 100%
8. Telephone Etiquette and Skills 100%


Test Statistics
# of Tests taken: 9316
# of Providers that have taken this test: 8838
# of Qualified Providers: 7873
Hourly Rate, minimum: -
Hourly Rate, average: $5.66
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 353
% working as independents: 5%


View all Certified Call Center Skills Experts