Certified Call Center Skills Expert - Gisselle D. - Philippines
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Gisselle D. - Experienced Telemarketers, Personal Assistant, Bookkeepers, Web Dev. Gisselle D.
Experienced Telemarketers, Personal Assistant, Bookkeepers, Web Dev.
$4.00/hour
Dasmarinas, Philippines (GMT+08:00)
  
Freelance Provider/Project Manager
Ref: http://www.odesk.com/users/~~22ee3fe0baadab70

Test ID: 458655 - Call Center Skills Test Score 3.90 out of 5 SUCCESS
Taken On: 03/26/2009, 06:02
 

Test Quick Facts
Exam Time 03/26/2009, 06:02
Test Score 3.90 out of 5 Absolute score based on % of correct answers
Percentile 78% Better than 78% of test takers
Rank 1636-th Score Ranked 1636-th across all test takers
Duration 22 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 71%
2. Computer Skills 100%
3. Email Etiquette and Skills 60%
4. Helpdesk Etiquette and Skills 67%
5. Outbound Sales Skills 75%
6. Sentence Structure 50%
7. Spellings 100%
8. Telephone Etiquette and Skills 75%


Test Statistics
# of Tests taken: 9345
# of Providers that have taken this test: 8854
# of Qualified Providers: 7899
Hourly Rate, minimum: -
Hourly Rate, average: $5.73
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 354
% working as independents: 5%


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