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Certified Call Center Skills Expert - Florante V. - Philippines
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Florante V.
Social Media Marketer/Web Researcher/Data Entry Specialist/VA
$5.56/hour
Cebu City, Philippines (GMT+08:00)
Cebu Virtual Solutions > .../Data Entry Professional
Ref: http://www.odesk.com/users/~~b44968d37a5fbeaa
Test ID: 462419 -
Call Center Skills Test
Score 3.90 out of 5
SUCCESS
Taken On: 03/28/2009, 08:06
Test Quick Facts
Exam Time
03/28/2009, 08:06
Test Score
3.90 out of 5
Absolute score based on % of correct answers
Percentile
76%
Better than 76% of test takers
Rank
2324-th
Score Ranked 2324-th across all test takers
Duration
22 mins
Maximum allowed duration for this test is 40 minutes
Results by Topic
Topic
Correct Answers
1. Analytical and Logical Ability
43%
2. Computer Skills
50%
3. Email Etiquette and Skills
83%
4. Helpdesk Etiquette and Skills
80%
5. Outbound Sales Skills
100%
6. Sentence Structure
100%
7. Spellings
86%
8. Telephone Etiquette and Skills
83%
Test Statistics
# of Tests taken:
11760
# of Providers that have taken this test:
11143
# of Qualified Providers:
10002
Hourly Rate, minimum:
-
Hourly Rate, average:
$5.53
Hourly Rate, maximum:
$27.00
% with billing assignments:
11%
Avg # of qualifications:
6.14
Avg oDesk Hours:
394
% working as independents:
6%
View all
Certified Call Center Skills Experts