Certified Call Center Skills Expert - Marissa S. - Philippines
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Marissa S. - PRO Writer ♦ Illustrator ♦ Slide Show/ SEO Expert ♦ SMM Marissa S.
PRO Writer ♦ Illustrator ♦ Slide Show/ SEO Expert ♦ SMM
$10.00/hour
Metro Manila, Philippines (GMT+08:00)
  
Freelance Provider/Project Manager
Ref: http://www.odesk.com/users/~~f35dfd86e3d3864d

Test ID: 463761 - Call Center Skills Test Score 4.00 out of 5 SUCCESS
Taken On: 03/29/2009, 05:40
 

Test Quick Facts
Exam Time 03/29/2009, 05:40
Test Score 4.00 out of 5 Absolute score based on % of correct answers
Percentile 84% Better than 84% of test takers
Rank 1176-th Score Ranked 1176-th across all test takers
Duration 15 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 40%
2. Computer Skills 75%
3. Email Etiquette and Skills 100%
4. Helpdesk Etiquette and Skills 88%
5. Outbound Sales Skills 0%
6. Sentence Structure 100%
7. Spellings 100%
8. Telephone Etiquette and Skills 86%


Test Statistics
# of Tests taken: 9356
# of Providers that have taken this test: 8878
# of Qualified Providers: 7909
Hourly Rate, minimum: -
Hourly Rate, average: $5.71
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 354
% working as independents: 5%


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