Certified Call Center Skills Expert - Janet Gemberling - United States
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Janet Gemberling - Creative Writing*Administrative*Voice Over* Janet Gemberling
Creative Writing*Administrative*Voice Over*
$8.33/hour
Arvada, United States (GMT-07:00)
  
Freelance Provider/Data Entry Professional
Ref: http://www.odesk.com/users/~~9ea1ed517e7d485f

Test ID: 472035 - Call Center Skills Test Score 3.60 out of 5 SUCCESS
Taken On: 04/03/2009, 03:28
 

Test Quick Facts
Exam Time 04/03/2009, 03:28
Test Score 3.60 out of 5 Absolute score based on % of correct answers
Percentile 65% Better than 65% of test takers
Rank 2789-th Score Ranked 2789-th across all test takers
Duration 12 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 60%
2. Computer Skills 100%
3. Email Etiquette and Skills 67%
4. Helpdesk Etiquette and Skills 75%
5. Outbound Sales Skills 60%
6. Sentence Structure 0%
7. Spellings 86%
8. Telephone Etiquette and Skills 83%


Test Statistics
# of Tests taken: 9356
# of Providers that have taken this test: 8867
# of Qualified Providers: 7909
Hourly Rate, minimum: -
Hourly Rate, average: $5.71
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 354
% working as independents: 5%


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