Certified Call Center Skills Expert - Rodel B. - Philippines
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Rodel B. - Customer Service/Sales Representative/Telemarketer Rodel B.
Customer Service/Sales Representative/Telemarketer
$8.89/hour
Antipolo, Philippines (GMT+08:00)
  
Freelance Provider/Consultant
Ref: http://www.odesk.com/users/~~af70ed87c096a7aa

Test ID: 506185 - Call Center Skills Test Score 4.00 out of 5 SUCCESS
Taken On: 04/25/2009, 16:07
 

Test Quick Facts
Exam Time 04/25/2009, 16:07
Test Score 4.00 out of 5 Absolute score based on % of correct answers
Percentile 84% Better than 84% of test takers
Rank 1181-st Score Ranked 1181-st across all test takers
Duration 26 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 50%
2. Computer Skills 100%
3. Email Etiquette and Skills 83%
4. Helpdesk Etiquette and Skills 60%
5. Outbound Sales Skills 80%
6. Sentence Structure 100%
7. Spellings 100%
8. Telephone Etiquette and Skills 83%


Test Statistics
# of Tests taken: 9376
# of Providers that have taken this test: 8897
# of Qualified Providers: 7926
Hourly Rate, minimum: -
Hourly Rate, average: $5.72
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 355
% working as independents: 5%


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