Certified Call Center Skills Expert - Nikko L. - Philippines
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Nikko L.
FAST! 80WPM Typing Speed, Cust Srvc Rep, Your All-in-One PROVIDER!
$4.44/hour
Pampanga, Philippines (GMT+08:00)
  
Freelance Provider/Data Entry Professional
Ref: http://www.odesk.com/users/~~47d8546d808f82a1

Test ID: 515952 - Call Center Skills Test Score 4.25 out of 5 SUCCESS
Taken On: 05/01/2009, 23:21
 

Test Quick Facts
Exam Time 05/01/2009, 23:21
Test Score 4.25 out of 5 Absolute score based on % of correct answers
Percentile 93% Better than 93% of test takers
Rank 458-th Score Ranked 458-th across all test takers
Duration 20 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 50%
2. Computer Skills 75%
3. Email Etiquette and Skills 100%
4. Helpdesk Etiquette and Skills 100%
5. Outbound Sales Skills 100%
6. Sentence Structure 100%
7. Spellings 100%
8. Telephone Etiquette and Skills 33%


Test Statistics
# of Tests taken: 9290
# of Providers that have taken this test: 8813
# of Qualified Providers: 7848
Hourly Rate, minimum: -
Hourly Rate, average: $5.75
Hourly Rate, maximum: $45.00
% with billing assignments: 11%
Avg # of qualifications: 6.13
Avg oDesk Hours: 352
% working as independents: 5%


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