Certified Call Center Skills Expert - Vikrant Vish - India
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Vikrant Vish - customer support specialist Vikrant Vish
customer support specialist
$5.56/hour
Hyderabad, India (GMT+05:30)
  
Freelance Provider/Consultant
Ref: http://www.odesk.com/users/~~fa5e173b2fcfaef5

Test ID: 518951 - Call Center Skills Test Score 3.60 out of 5 SUCCESS
Taken On: 05/04/2009, 07:56
 

Test Quick Facts
Exam Time 05/04/2009, 07:56
Test Score 3.60 out of 5 Absolute score based on % of correct answers
Percentile 65% Better than 65% of test takers
Rank 2772-nd Score Ranked 2772-nd across all test takers
Duration 20 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 60%
2. Computer Skills 75%
3. Email Etiquette and Skills 67%
4. Helpdesk Etiquette and Skills 80%
5. Outbound Sales Skills 100%
6. Sentence Structure 75%
7. Spellings 43%
8. Telephone Etiquette and Skills 86%


Test Statistics
# of Tests taken: 9332
# of Providers that have taken this test: 8838
# of Qualified Providers: 7887
Hourly Rate, minimum: -
Hourly Rate, average: $5.69
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 353
% working as independents: 5%


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