Certified Call Center Skills Expert - Fia C. - Philippines
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Fia C. - TOP 10%! Killer SEO Writer|Copywriter|Proofreader/Editor|Link Builder Fia C.
TOP 10%! Killer SEO Writer|Copywriter|Proofreader/Editor|Link Builder
$9.72/hour
Quezon City, Philippines (GMT+08:00)
  
Freelance Provider/Technical Writer
Ref: http://www.odesk.com/users/~~3db1a4622be86cdf

Test ID: 549771 - Call Center Skills Test Score 4.25 out of 5 SUCCESS
Taken On: 05/21/2009, 10:59
 

Test Quick Facts
Exam Time 05/21/2009, 10:59
Test Score 4.25 out of 5 Absolute score based on % of correct answers
Percentile 93% Better than 93% of test takers
Rank 465-th Score Ranked 465-th across all test takers
Duration 13 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 60%
2. Computer Skills 100%
3. Email Etiquette and Skills 100%
4. Helpdesk Etiquette and Skills 86%
5. Outbound Sales Skills 67%
6. Sentence Structure 100%
7. Spellings 100%
8. Telephone Etiquette and Skills 71%


Test Statistics
# of Tests taken: 9356
# of Providers that have taken this test: 8878
# of Qualified Providers: 7909
Hourly Rate, minimum: -
Hourly Rate, average: $5.71
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 354
% working as independents: 5%


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