Certified Call Center Skills Expert - Norie B. - Philippines
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Norie B. - Date Entry, Web Researcher, Admin Support, Excellent Customer Service Norie B.
Date Entry, Web Researcher, Admin Support, Excellent Customer Service
$3.33/hour
Manila, Philippines (GMT+08:00)
  
Freelance Provider/Data Entry Professional
Ref: http://www.odesk.com/users/~~c2f1b007a60eac64

Test ID: 597688 - Call Center Skills Test Score 3.10 out of 5 SUCCESS
Taken On: 06/12/2009, 14:05
 

Test Quick Facts
Exam Time 06/12/2009, 14:05
Test Score 3.10 out of 5 Absolute score based on % of correct answers
Percentile 35% Better than 35% of test takers
Rank 5426-th Score Ranked 5426-th across all test takers
Duration 23 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 43%
2. Computer Skills 100%
3. Email Etiquette and Skills 71%
4. Helpdesk Etiquette and Skills 50%
5. Outbound Sales Skills 33%
6. Sentence Structure 0%
7. Spellings 100%
8. Telephone Etiquette and Skills 67%


Test Statistics
# of Tests taken: 9290
# of Providers that have taken this test: 8813
# of Qualified Providers: 7848
Hourly Rate, minimum: -
Hourly Rate, average: $5.75
Hourly Rate, maximum: $45.00
% with billing assignments: 11%
Avg # of qualifications: 6.13
Avg oDesk Hours: 352
% working as independents: 5%


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