Certified Call Center Skills Expert - Ashley Ellis - United States
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Ashley Ellis - *AMERICAN VIRTUAL ASSISTANT AND TRANSLATOR* Ashley Ellis
*AMERICAN VIRTUAL ASSISTANT AND TRANSLATOR*
$13.33/hour
Charlotte, United States (GMT-05:00)
  
Freelance Provider/Data Entry Professional
Ref: http://www.odesk.com/users/~~ef0c2faaaeb3dc78

Test ID: 627847 - Call Center Skills Test Score 3.75 out of 5 SUCCESS
Taken On: 06/29/2009, 14:41
 

Test Quick Facts
Exam Time 06/29/2009, 14:41
Test Score 3.75 out of 5 Absolute score based on % of correct answers
Percentile 72% Better than 72% of test takers
Rank 2167-th Score Ranked 2167-th across all test takers
Duration 17 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 80%
2. Computer Skills 67%
3. Email Etiquette and Skills 100%
4. Helpdesk Etiquette and Skills 83%
5. Outbound Sales Skills 71%
6. Sentence Structure 50%
7. Spellings 40%
8. Telephone Etiquette and Skills 100%


Test Statistics
# of Tests taken: 9316
# of Providers that have taken this test: 8838
# of Qualified Providers: 7873
Hourly Rate, minimum: -
Hourly Rate, average: $5.66
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 353
% working as independents: 5%


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