Certified Call Center Skills Expert - Ritz J. - Philippines
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Ritz J. - Experienced Data Entry / Customer Service Assistant Ritz J.
Experienced Data Entry / Customer Service Assistant
$3.33/hour
quezon city, Philippines (GMT+08:00)
  
Freelance Provider/Data Entry Professional
Ref: http://www.odesk.com/users/~~1f5630db2b9f94c1

Test ID: 637132 - Call Center Skills Test Score 4.10 out of 5 SUCCESS
Taken On: 07/04/2009, 09:03
 

Test Quick Facts
Exam Time 07/04/2009, 09:03
Test Score 4.10 out of 5 Absolute score based on % of correct answers
Percentile 89% Better than 89% of test takers
Rank 772-nd Score Ranked 772-nd across all test takers
Duration 27 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 75%
2. Computer Skills 50%
3. Email Etiquette and Skills 80%
4. Helpdesk Etiquette and Skills 88%
5. Outbound Sales Skills 100%
6. Sentence Structure 67%
7. Spellings 83%
8. Telephone Etiquette and Skills 100%


Test Statistics
# of Tests taken: 9345
# of Providers that have taken this test: 8867
# of Qualified Providers: 7899
Hourly Rate, minimum: -
Hourly Rate, average: $5.73
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 354
% working as independents: 5%


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