Certified Call Center Skills Expert - Mcristina A. - Philippines
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Mcristina A. - PC, Mac & iPhone Platforms - Project Manager/ Analyst/Tech Writer Mcristina A.
PC, Mac & iPhone Platforms - Project Manager/ Analyst/Tech Writer
$15.00/hour
San Fernando City, Pampanga, Philippines (GMT+08:00)
  
Freelance Provider/Project Manager
Ref: http://www.odesk.com/users/~~a0b0def47d6f7331

Test ID: 762170 - Call Center Skills Test Score 4.10 out of 5 SUCCESS
Taken On: 09/11/2009, 19:21
 

Test Quick Facts
Exam Time 09/11/2009, 19:21
Test Score 4.10 out of 5 Absolute score based on % of correct answers
Percentile 89% Better than 89% of test takers
Rank 776-th Score Ranked 776-th across all test takers
Duration 25 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Analytical and Logical Ability 88%
2. Computer Skills 100%
3. Email Etiquette and Skills 80%
4. Helpdesk Etiquette and Skills 83%
5. Outbound Sales Skills 83%
6. Sentence Structure 100%
7. Spellings 80%
8. Telephone Etiquette and Skills 60%


Test Statistics
# of Tests taken: 9356
# of Providers that have taken this test: 8878
# of Qualified Providers: 7909
Hourly Rate, minimum: -
Hourly Rate, average: $5.71
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 354
% working as independents: 5%


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