Certified Call Center Skills Expert - Karen Smith-Rickert - United States
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Karen Smith-Rickert
SEO ~ Marketing Specialist ~ Web Development Consultant ~
$16.67/hour
Pleasant Hope, United States (GMT-06:00)
  
Freelance Provider/Project Manager
Ref: http://www.odesk.com/users/~~fcb56c1967f08b45

Test ID: 92668 - Call Center Skills Test Score 3.25 out of 5 SUCCESS
Taken On: 05/19/2008, 15:15
 

Test Quick Facts
Exam Time 05/19/2008, 15:15
Test Score 3.25 out of 5 Absolute score based on % of correct answers
Percentile 42% Better than 42% of test takers
Rank 4837-th Score Ranked 4837-th across all test takers
Duration 29 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Logical Ability 100%
2. Perceptual Skills 40%
3. Spellings 80%
4. Telephone and E-mail Etiquette 50%
5. Grammar 100%
6. Selling Skills 50%
7. Computer Skills 57%
8. Mathematical Skills 75%


Test Statistics
# of Tests taken: 9376
# of Providers that have taken this test: 8897
# of Qualified Providers: 7926
Hourly Rate, minimum: -
Hourly Rate, average: $5.72
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 355
% working as independents: 5%


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