Certified Call Center Skills Expert - Paulo Solana - Philippines
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Paulo Solana - Customer Support- Email & Live Chat Paulo Solana
Customer Support- Email & Live Chat
$5.56/hour
Davao, Philippines (GMT+08:00)
  
Freelance Provider/Consultant
Ref: http://www.odesk.com/users/~~8a080e682c99cf6a

Test ID: 9704 - Call Center Skills Test Score 3.50 out of 5 SUCCESS
Taken On: 03/06/2007, 03:15
 

Test Quick Facts
Exam Time 03/06/2007, 03:15
Test Score 3.50 out of 5 Absolute score based on % of correct answers
Percentile 57% Better than 57% of test takers
Rank 3446-th Score Ranked 3446-th across all test takers
Duration 17 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Telephone and E-mail Etiquette 50%
2. Computer Skills 100%
3. Mathematical Skills 50%
4. Perceptual Skills 25%
5. Spellings 100%
6. Grammar 100%
7. Logical Ability 0%
8. Selling Skills 50%


Test Statistics
# of Tests taken: 9345
# of Providers that have taken this test: 8867
# of Qualified Providers: 7899
Hourly Rate, minimum: -
Hourly Rate, average: $5.73
Hourly Rate, maximum: $30.00
% with billing assignments: 11%
Avg # of qualifications: 6.12
Avg oDesk Hours: 354
% working as independents: 5%


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