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Certified Help Desk Expert - Sarah Ann Cuy - Philippines
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Sarah Ann Cuy - ►►Data Entry PRO, Virtual Assistant, Researcher◄◄ Sarah Ann Cuy
►►Data Entry PRO, Virtual Assistant, Researcher◄◄
$6.67/hour
Las Pinas City, Philippines (GMT+08:00)
  
Freelance Provider/Data Entry Professional
Ref: http://www.odesk.com/users/~~f1c4a67326d1f85f

Test ID: 57749 - Help Desk Certification Score 2.90 out of 5 SUCCESS
Taken On: 02/13/2008, 06:13
 

Test Quick Facts
Exam Time 02/13/2008, 06:13
Test Score 2.90 out of 5 Absolute score based on % of correct answers
Percentile 73% Better than 73% of test takers
Rank 327-th Score Ranked 327-th across all test takers
Duration 10 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Telephone and E-mail Etiquette 0%
2. Help Desk Concepts 60%
3. Grammar and Spelling 88%
4. Customer Assistance 25%
5. Computer Skills for Help Desk Operations 63%
6. Mathematical Skills for Help Desk Operations 80%


Test Statistics
# of Tests taken: 1551
# of Providers that have taken this test: 1251
# of Qualified Providers: 775
Hourly Rate, minimum: $2.00
Hourly Rate, average: $8.35
Hourly Rate, maximum: $30.00
% with billing assignments: 13%
Avg # of qualifications: 7.92
Avg oDesk Hours: 272
% working as independents: 5%


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