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Certified Help Desk Expert - Adiyanta K. - Indonesia
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Adiyanta K.
High SPEED and QUALITY. Data Entry, Web and Software Developer, etc...
$3.33/hour
Surabaya, Indonesia (GMT+07:00)
  
Freelance Provider/Data Entry Professional
Ref: http://www.odesk.com/users/~~4a316fdb60cd9b18

Test ID: 62630 - Help Desk Certification Score 3.25 out of 5 SUCCESS
Taken On: 02/29/2008, 06:54
 

Test Quick Facts
Exam Time 02/29/2008, 06:54
Test Score 3.25 out of 5 Absolute score based on % of correct answers
Percentile 93% Better than 93% of test takers
Rank 82-nd Score Ranked 82-nd across all test takers
Duration 12 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Telephone and E-mail Etiquette 25%
2. Help Desk Concepts 56%
3. Grammar and Spelling 100%
4. Customer Assistance 29%
5. Computer Skills for Help Desk Operations 75%
6. Mathematical Skills for Help Desk Operations 100%


Test Statistics
# of Tests taken: 1551
# of Providers that have taken this test: 1251
# of Qualified Providers: 775
Hourly Rate, minimum: $2.00
Hourly Rate, average: $8.35
Hourly Rate, maximum: $30.00
% with billing assignments: 13%
Avg # of qualifications: 7.92
Avg oDesk Hours: 272
% working as independents: 5%


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