Certified Help Desk Expert - Sergey Komkov - Russia
To know more about displaying this information in your profile, read online testing instructions and FAQ.
Sergey Komkov - Head of Reliable Team Able to Finish Project in Time and within Budget Sergey Komkov
Head of Reliable Team Able to Finish Project in Time and within Budget
$14.90/hour
Tomsk, Russia (GMT+06:00)
  
Institute of Applied Info.../Project Manager
Ref: http://www.odesk.com/users/~~2e10f18fcbfc1ec9

Test ID: 47158 - Help Desk Certification Score 2.90 out of 5 SUCCESS
Taken On: 01/07/2008, 09:46
 

Test Quick Facts
Exam Time 01/07/2008, 09:46
Test Score 2.90 out of 5 Absolute score based on % of correct answers
Percentile 47% Better than 47% of test takers
Rank 1944-th Score Ranked 1944-th across all test takers
Duration 17 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Telephone and E-mail Etiquette 50%
2. Help Desk Concepts 29%
3. Grammar and Spelling 88%
4. Customer Assistance 38%
5. Computer Skills for Help Desk Operations 75%
6. Mathematical Skills for Help Desk Operations 60%


Test Statistics
# of Tests taken: 4265
# of Providers that have taken this test: 3983
# of Qualified Providers: 2955
Hourly Rate, minimum: -
Hourly Rate, average: $6.68
Hourly Rate, maximum: $62.50
% with billing assignments: 15%
Avg # of qualifications: 7.90
Avg oDesk Hours: 396
% working as independents: 7%


View all Certified Help Desk Experts