Certified Help Desk Expert - Jeremias G. - Philippines
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Jeremias G. - Accountant and Writer in a package Jeremias G.
Accountant and Writer in a package
$4.00/hour
Malabon, Philippines (GMT+08:00)
  
Freelance Provider/Consultant
Ref: http://www.odesk.com/users/~~a6f09705236881c0

Test ID: 47629 - Help Desk Certification Score 2.75 out of 5 SUCCESS
Taken On: 01/09/2008, 06:42
 

Test Quick Facts
Exam Time 01/09/2008, 06:42
Test Score 2.75 out of 5 Absolute score based on % of correct answers
Percentile 40% Better than 40% of test takers
Rank 2237-th Score Ranked 2237-th across all test takers
Duration 12 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Telephone and E-mail Etiquette 25%
2. Help Desk Concepts 50%
3. Grammar and Spelling 88%
4. Customer Assistance 14%
5. Computer Skills for Help Desk Operations 83%
6. Mathematical Skills for Help Desk Operations 60%


Test Statistics
# of Tests taken: 4252
# of Providers that have taken this test: 3972
# of Qualified Providers: 2945
Hourly Rate, minimum: -
Hourly Rate, average: $6.67
Hourly Rate, maximum: $62.50
% with billing assignments: 15%
Avg # of qualifications: 7.90
Avg oDesk Hours: 395
% working as independents: 7%


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