Certified Help Desk Expert - Two Sinfotech - India
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Two Sinfotech - PHP,.NET,Flyer,Squeeze & Landing Page,Flash and AS,ASP,JAVA,Drupal Two Sinfotech
PHP,.NET,Flyer,Squeeze & Landing Page,Flash and AS,ASP,JAVA,Drupal
$9.00/hour
India, India (GMT+05:30)
  
2S Infotech/Programmer / Developer
Ref: http://www.odesk.com/users/~~ae560607cf7a5931

Test ID: 61323 - Help Desk Certification Score 2.75 out of 5 SUCCESS
Taken On: 02/25/2008, 20:05
 

Test Quick Facts
Exam Time 02/25/2008, 20:05
Test Score 2.75 out of 5 Absolute score based on % of correct answers
Percentile 40% Better than 40% of test takers
Rank 2230-th Score Ranked 2230-th across all test takers
Duration 26 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Telephone and E-mail Etiquette 25%
2. Help Desk Concepts 56%
3. Grammar and Spelling 88%
4. Customer Assistance 25%
5. Computer Skills for Help Desk Operations 83%
6. Mathematical Skills for Help Desk Operations 40%


Test Statistics
# of Tests taken: 4239
# of Providers that have taken this test: 3959
# of Qualified Providers: 2934
Hourly Rate, minimum: -
Hourly Rate, average: $6.62
Hourly Rate, maximum: $62.50
% with billing assignments: 15%
Avg # of qualifications: 7.90
Avg oDesk Hours: 394
% working as independents: 7%


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