Certified Help Desk Expert - Maria J. - Philippines
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Maria J. - Data Entry||Magento||SunShop||PC Technician||Admin Support||All in One Maria J.
Data Entry||Magento||SunShop||PC Technician||Admin Support||All in One
$5.00/hour
Pasig, Philippines (GMT+08:00)
  
Joaquin Telecommuters Ser.../Data Entry Professional
Ref: http://www.odesk.com/users/~~f1d7030464021480

Test ID: 616228 - Help Desk Certification Score 4.10 out of 5 SUCCESS
Taken On: 06/23/2009, 08:17
 

Test Quick Facts
Exam Time 06/23/2009, 08:17
Test Score 4.10 out of 5 Absolute score based on % of correct answers
Percentile 99% Better than 99% of test takers
Rank 18-th Score Ranked 18-th across all test takers
Duration 24 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Computer Skills for Helpdesk Operations 80%
2. Good Helpdesk Practices 100%
3. Helpdesk Terminology 62%
4. Interpersonal Helpdesk Etiquette 100%
5. Technical Helpdesk Etiquettes and Skills 78%


Test Statistics
# of Tests taken: 4252
# of Providers that have taken this test: 3972
# of Qualified Providers: 2945
Hourly Rate, minimum: -
Hourly Rate, average: $6.67
Hourly Rate, maximum: $62.50
% with billing assignments: 15%
Avg # of qualifications: 7.90
Avg oDesk Hours: 395
% working as independents: 7%


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