Certified Help Desk Expert - Deepa S. - India
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Deepa S. - Dedicated administrative supporter Deepa S.
Dedicated administrative supporter
$5.56/hour
Thiruvananthapuram, India (GMT+05:30)
  
SUCCESS SOLUTIONS > Deepa.../Data Entry Professional
Ref: http://www.odesk.com/users/~~bc57bf27b05bc679

Test ID: 692279 - Help Desk Certification Score 3.75 out of 5 SUCCESS
Taken On: 08/03/2009, 16:54
 

Test Quick Facts
Exam Time 08/03/2009, 16:54
Test Score 3.75 out of 5 Absolute score based on % of correct answers
Percentile 95% Better than 95% of test takers
Rank 154-th Score Ranked 154-th across all test takers
Duration 7 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Computer Skills for Helpdesk Operations 75%
2. Good Helpdesk Practices 70%
3. Helpdesk Terminology 57%
4. Interpersonal Helpdesk Etiquette 100%
5. Technical Helpdesk Etiquettes and Skills 78%


Test Statistics
# of Tests taken: 4252
# of Providers that have taken this test: 3968
# of Qualified Providers: 2945
Hourly Rate, minimum: -
Hourly Rate, average: $6.67
Hourly Rate, maximum: $62.50
% with billing assignments: 15%
Avg # of qualifications: 7.90
Avg oDesk Hours: 395
% working as independents: 7%


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