Certified Help Desk Expert - Reza Iskandar Achmad - Indonesia
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Reza Iskandar Achmad - ✔ Cisco, FreeBSD, Linux, Perl/Shell, cPanel / WHM Expert Reza Iskandar Achmad
✔ Cisco, FreeBSD, Linux, Perl/Shell, cPanel / WHM Expert
$30.00/hour
Depok, Indonesia (GMT+07:00)
  
Freelance Provider/System / Database Administrator
Ref: http://www.odesk.com/users/~~a4b98e86134704ce

Test ID: 758989 - Help Desk Certification Score 3.40 out of 5 SUCCESS
Taken On: 09/10/2009, 12:31
 

Test Quick Facts
Exam Time 09/10/2009, 12:31
Test Score 3.40 out of 5 Absolute score based on % of correct answers
Percentile 79% Better than 79% of test takers
Rank 675-th Score Ranked 675-th across all test takers
Duration 27 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Computer Skills for Helpdesk Operations 57%
2. Good Helpdesk Practices 78%
3. Helpdesk Terminology 67%
4. Interpersonal Helpdesk Etiquette 71%
5. Technical Helpdesk Etiquettes and Skills 62%


Test Statistics
# of Tests taken: 4261
# of Providers that have taken this test: 3979
# of Qualified Providers: 2951
Hourly Rate, minimum: -
Hourly Rate, average: $6.72
Hourly Rate, maximum: $62.50
% with billing assignments: 15%
Avg # of qualifications: 7.90
Avg oDesk Hours: 395
% working as independents: 7%


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