Certified Help Desk Expert - Kashif S. - Pakistan
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Kashif S. - Pro WebDesigner ,developer ,Flash , PHP , Drupal , Joomla , Logo Kashif S.
Pro WebDesigner ,developer ,Flash , PHP , Drupal , Joomla , Logo
$10.00/hour
Karachi, Pakistan (GMT+05:00)
  
Freelance Provider/Website / Graphic Designer
Ref: http://www.odesk.com/users/~~7db78a0488604f2d

Test ID: 81931 - Help Desk Certification Score 2.50 out of 5 SUCCESS
Taken On: 04/23/2008, 09:28
 

Test Quick Facts
Exam Time 04/23/2008, 09:28
Test Score 2.50 out of 5 Absolute score based on % of correct answers
Percentile 25% Better than 25% of test takers
Rank 2842-nd Score Ranked 2842-nd across all test takers
Duration 22 mins Maximum allowed duration for this test is 40 minutes


Results by Topic
Topic Correct Answers
1. Telephone and E-mail Etiquette 33%
2. Help Desk Concepts 22%
3. Grammar and Spelling 75%
4. Customer Assistance 25%
5. Computer Skills for Help Desk Operations 71%
6. Mathematical Skills for Help Desk Operations 80%


Test Statistics
# of Tests taken: 4252
# of Providers that have taken this test: 3972
# of Qualified Providers: 2945
Hourly Rate, minimum: -
Hourly Rate, average: $6.67
Hourly Rate, maximum: $62.50
% with billing assignments: 15%
Avg # of qualifications: 7.90
Avg oDesk Hours: 395
% working as independents: 7%


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