Certified Telephone Etiquette Expert - Shannon Adkins - United States
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Shannon Adkins - Business and Customer Service Strategist, Product Manager, Alliances Shannon Adkins
Business and Customer Service Strategist, Product Manager, Alliances
$22.22/hour
oakland, United States (GMT-08:00)
  
Freelance Provider/Consultant
Ref: http://www.odesk.com/users/~~eb3b255568b7d939

Test ID: 846962 - Telephone Etiquette Certification Score 4.30 out of 5 SUCCESS
Taken On: 10/27/2009, 19:57
 

Test Quick Facts
Exam Time 10/27/2009, 19:57
Test Score 4.30 out of 5 Absolute score based on % of correct answers
Percentile 90% Better than 90% of test takers
Rank 882-nd Score Ranked 882-nd across all test takers
Duration 12 mins Maximum allowed duration for this test is 35 minutes


Results by Topic
Topic Correct Answers
1. Cell Phone Etiquette 100%
2. Interpersonal Telephone Etiquette 75%
3. Positive Telephone Techniques 83%


Test Statistics
# of Tests taken: 13379
# of Providers that have taken this test: 12596
# of Qualified Providers: 11117
Hourly Rate, minimum: -
Hourly Rate, average: $6.34
Hourly Rate, maximum: $65.00
% with billing assignments: 9%
Avg # of qualifications: 6.06
Avg oDesk Hours: 314
% working as independents: 5%


View all Certified Telephone Etiquette Experts