Customer Support Specialist For eCommerce Digital products (Checkout Champ experience valued!)
We are a top-selling brand on Clickbank seeking a Customer Service Specialist to support our customers by clearing support tickets daily.
Each day, you will:
1. Clear the inbox of all outstanding Support Tickets.
2. Monitor the inbox for high-value opportunities, which you will forward to the CEO.
3. Report the results of your work each day to the CEO when you are complete.
Tools:
* We will provide you with pre-written email scripts.
* You will clear support tickets inside of the company's Gmail account, and close the tickets on the Clickbank platform.
Requirements:
* You should already have at least 1 year of experience clearing support tickets with the Clickbank platform.
* You should have at least 5+ years experience working in Customer Support.
* You should have strong typing skills. 60wmp or higher.
* You should have excellent English skills.
* You should be someone who takes direction and feedback positively.
* You should have the ability to adapt/respond to different types of characters
* You should be organized, disciplined and self-managed.
- More than 30 hrs/week Hourly
-
3-6 months
Duration
- Intermediate Experience Level
-
$5.00
Hourly - Remote Job
- Ongoing project Project Type
- Contract-to-hire This job has the potential to turn into a full time role
Skills and Expertise
Activity on this job
- Proposals: 15 to 20
- Last viewed by client: last week
-
Hires:
1
-
Interviewing:
0
-
Invites sent:
0
-
Unanswered invites:
0
About the client
- Puerto Rico Dorado Beach 8:58 AM
-
55 jobs posted
95% hire rate, 4 open jobs
- $80K
total spent 58 hires, 16 active
-
$8.57
/hr
avg hourly rate paid
3,290 hours
-
Education
Mid-sized company (10-99 people)
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