Customer Support Specialist For eCommerce Digital products (Checkout Champ experience valued!)

Posted 2 weeks ago
Worldwide

We are a top-selling brand on Clickbank seeking a Customer Service Specialist to support our customers by clearing support tickets daily.

Each day, you will:
1. Clear the inbox of all outstanding Support Tickets.
2. Monitor the inbox for high-value opportunities, which you will forward to the CEO.
3. Report the results of your work each day to the CEO when you are complete.

Tools:
* We will provide you with pre-written email scripts.
* You will clear support tickets inside of the company's Gmail account, and close the tickets on the Clickbank platform.

Requirements:

* You should already have at least 1 year of experience clearing support tickets with the Clickbank platform.

* You should have at least 5+ years experience working in Customer Support.

* You should have strong typing skills. 60wmp or higher.

* You should have excellent English skills.

* You should be someone who takes direction and feedback positively.

* You should have the ability to adapt/respond to different types of characters

* You should be organized, disciplined and self-managed.

  • More than 30 hrs/week
    Hourly
  • 3-6 months
    Duration
  • Intermediate
    Experience Level
  • $5.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type
  • Contract-to-hire
    This job has the potential to turn into a full time role
Skills and Expertise
ClickBank Customer Service
+ 3 more
Activity on this job
  • Proposals:
    15 to 20
  • Last viewed by client:
    last week
  • Hires:
    1
  • Interviewing:
    0
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Jan 26, 2021
  • Puerto Rico
    Dorado Beach 8:58 AM
  • 55 jobs posted
    95% hire rate, 4 open jobs
  • $80K total spent
    58 hires, 16 active
  • $8.57 /hr avg hourly rate paid
    3,290 hours
  • Education
    Mid-sized company (10-99 people)

Explore similar jobs on Upwork

Asistent de afaceri (limba română)
New
Fixed-price ‐ Posted 10 minutes ago
Customer Service Training Email Support Romanian English
English Spanish

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo