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Mac

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What is the oDesk Team application for Mac?
The oDesk Team application is our time tracking tool for hourly assignments. It is the cornerstone of our payment guarantee - the oDesk Team application records your activity level and logs snapshots of your work. These are uploaded to your work diary for you and your buyer to review. And since we've automated the time-tracking and billing processes, you never have to file a time sheet or send an invoice! (Learn more about what the oDesk Team app does and does not record.)
You must log all working time on hourly assignments with the oDesk Team application to qualify for our payment guarantee.
What are the system requirements to run the oDesk Team application for Mac?
The oDesk Team application requires Mac OS 10.4 or higher. A stable internet connection is necessary for logging time on assignments.
We no longer support Mac OS 10.3 (and older).
How do I download the oDesk Team application?
Click the link below to download the oDesk Team application. It will take you to our downloads page.
Download for Mac OS X
Some of our users use multiple computers and operating systems. Read more about the oDesk Team applications for Windows and Linux/Unix.
How do I install the oDesk Team application?
Installing the oDesk Team application is very simple. It installs just like most applications on Mac OS X - by drag and drop.
  1. Download the oDesk Team application installation package (a .dmg file). Save the file somewhere you'll find it easily - like your desktop or downloads folder.
  2. Double-click on the successfully-downloaded oDeskTeamUni.dmg file to extract and mount the installation disk image (unless it extracted itself automatically). The oDesk License Agreement will pop up. Press the Agree button.
  3. Find the oDesk Team disk image on your desktop or in the finder. Double-click the disk image.
  4. Drag the oDesk Team application icon to your Applications folder (or the short-cut icon in the disk image). It's a basic drag-and-drop installation. [Optional] Drag the oDesk ShortURL application icon to your Applications folder as well.
  5. Eject the disk image once the installation is successfully complete.
When you're ready work double-click the oDesk Team application icon in your Applications folder. The oDesk Team application icon will now appear in the Dock and menu bar. Click and hold on one of these icons to access the oDesk Team application's menu. If you frequently work on oDesk assignments on this computer, we suggest you select Keep in Dock in the dock menu for quick, one-click access.
You cannot log in with the oDesk Team application unless you have an assignment or team room access. But logging in is not necessary to familiarize yourself with the menu options and set your preferences (and therefore take and pass the oDesk Readiness Test).
What are the features of the oDesk Team application?
Each operating system's oDesk Team application has a slightly different feature set. In the oDesk Team application for Mac you'll find:
  • Time-tracking (log in, change user, suspend, disconnect, activity meter, add memo, view screenshot)
  • Tools (ShortURL, team room, work diary)
  • Preferences (auto-start, balloon notifications, activity, web camera, error log)
At this time, the oDesk Team application for Mac does not include our Screensnap tool. Every Mac comes preloaded with a Grabber application to take screenshots (of a defined area, a window or the whole screen). For additional functionality (including annotations and online image-hosting), we suggest you try an application such as Skitch or LittleSnapper.
How do I log time with the oDesk Team application?
You must log all your time on hourly assignments with the oDesk Team application to qualify for our payment guarantee. But don't worry; it's easy. Basically, you just log into your assignment when you start working and log out when you stop.
Keyboard shortcuts for oDesk Team application for Mac
  1. Close any windows that aren't work-related. Screenshots will be posted to your work diary 6 times an hour. You, the buyer and all other team members can view your work diary.
  2. Double-click the oDesk Team application icon in the Applications folder. If you have saved the oDesk Team application to your dock, you may single-click the icon there instead.
  3. Click and hold on the oDesk Team application icon in your dock or menu bar. Select Login in the Session menu or dock.
  4. Enter your Username and Password. You can leave the Company blank - a list of your options will pop up. Select the correct assignment's team from the list. Now you're logging time!
  5. Enter a Memo in the box that pops up and press the OK button. You can also set how long it will be until this box pops up again.
  6. When you're done working, choose Disconnect in the application menu. You should check your work diary daily and remove any inappropriate time.
You can always delete a screenshot when it is captured or afterwards in the work diary. But keep in mind that your buyer will not be charged for that time if you do. The time and activity are deleted with the screenshot. Only the optional camera snapshots can be deleted separately.
You don't need to log time on fixed-price assignments. You can if you so choose, but the hours will not be included in reports or your profile.
You will need an active assignment (or team membership) to log in with the oDesk Team application. You can check your assignment status and start date in My Jobs > Assignments. Still can't log in? Confirm that you can connect to https://team.odesk.com using your browser and then contact Customer Support.
To be a real pro with the oDesk Team application, please familiarize yourself with all the available tools, features and preferences.

Time Tracker

  • Enter a new memo anytime by choosing Memo. This is also how you tag your time with Task Codes (if necessary).
  • Need to take a temporary break? Choose Suspend in the menu. Set when the oDesk Team application should remind you to start working again and press OK. The oDesk Team application won't record your activity or any screenshots while suspended. Don't forget to Resume when you get back to work!
  • Quickly switch between assignments by selecting a different team in the Logged to "teamname"... menu.
  • Selecting Change User pops up the main login window. If you share a computer with another oDesk provider, always make sure you're logged in as yourself.
  • Quitting without logging out will automatically log you back into the same team the next time you open the application.
  • Every time the oDesk Team application takes a screenshot, a small balloon notification will appear in the bottom right of your screen showing you exactly what was recorded. Click the screenshot to see the full-size version. You have a few seconds to click the trash can to delete it before the information is uploaded (trashing a screenshot also deletes the memo and activity for that time segment). Once uploaded, you can go to your work diary to remove the time, if necessary.
  • If you have camera snapshots enabled, your webcam will capture a photo to accompany each screenshot logged. You can delete these snapshots separately in the work diary without affecting your other recorded activity.

Other Features and Tools

  • You can show/hide the Last Snapshot and recorded activity level in a balloon notification in the lower right corner of your screen. Click the screenshot to see the full-size version.
  • You can show/hide your Meter in a balloon notification in the lower right corner of your screen. It tracks your hours and earnings (calculated based on the UTC timezone, just like your timelog).
  • The ShortURL tool will turn any URL to a shorter, easier to share https://url.odesk.com/????? format. The shortened URL is automatically copied to your clipboard to paste where you need it. You must have the ShortURL application installed to use this feature.
  • The oDesk Team application can cache up to two hours of work if you lose your connection to the oDesk servers (during an internet failure or system maintenance period, for example). The cache should upload automatically as soon as a connection is reestablished. The uploaded cache of time is given full credit for guarantee purposes, but do check to make sure it's all been recorded in your work diary. It is possible that your system is caching because you are experiencing interference that also prevents the oDesk Team application from properly uploading the cached time.

Preferences

  • Enable or disable the option to Automatically start oDesk Team when I start my computer on the General tab. As long as you remembered to log out before you quit, you won't automatically log into any assignments.
  • Enable or disable the status Balloon notifications. Each status type can be controlled individually. We recommend you leave all notifications enabled.
  • Set defaults for handling session suspensions and memos. Reminders can be set for 2, 5, 10, 15 or 30 minutes.
  • Enable or disable the option to Send camera snapshot. Allowing your webcam (if you have one) to take snapshots of you working (in conjunction with the screenshots of your active monitor) makes your workteam experience more personal - but it's completely optional.
  • Enable detailed logging to give our customer support team the best chance at reproducing and diagnosing any technical problems. This is not the default setting, but we highly recommend it.
Why do I need to enable assistive devices?
When you first install and run the oDesk Team app, you may receive an error message asking you to "Enable access for assistive devices." This is necessary so that the app can properly track your keyboard events. Without it, your level of keyboard activity cannot be recorded, resulting in incorrectly low activity levels in your work diary.
To properly log your time and activity (and therefore qualify for oDesk's payment guarantee):
Universal access - enable access for assistive devices
  1. Open the System Preferences app on your computer.
  2. Select the Universal Access preference pane.
  3. Check the box next to Enable access for assistive devices.
tags/REL_20091118 built on 2009/11/19 01:27