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oDesk Pack Installation Troubleshooting

If you have an error installing the oDesk Pack (including the most common "...not valid win32 app..." error), the problem is most likely that your connection was interrupted before the download process was complete. In these and other rare error cases, please take the following steps to resolve the issue: 

  1. Remove all previously downloaded oDesk files. This includes uninstalling any current version of the oDesk Pack and deleting any installation files.
  2. Restart your computer and redownload the file.
  3. When you download the file, don't choose "run" or "open". Choose "save" and save it somewhere easily accessible (ie. Desktop or My Documents). Then double-click on the file to run the installation.
If you still receive an error, try steps 1-3 again, but this time...
  • download from a different browser (downloading from Firefox instead of Internet Explorer resolves most downloading errors).
  • download using a different internet connection or service provider, if one is available.
  • clear your temporary files first. To do this, go to Start > All Programs > Accessories >  System Tools > Disk Cleanup. Choose your C drive (or whichever drive the files are on) and click OK. Make sure the following items are checked (if they appear in your list): Downloaded Program Files, Temporary Internet Files, and Temporary Files.  Click OK.
  • at a different time of day when your internet service provider may have less traffic.

Errors with alternate solutions

0X80040154, Fatal Error running oDesk Preferences

  1. Make sure you have Administrator permissions.
  2. Try to manually register 'atl.dll'. Click 'Start' -> choose 'Run' -> type 'regsvr32 atl.dll' -> click OK.

Keywords: win32 error oPack pack client installation problem installing
tags/REL_20081119# 1164 built on 2008/11/20 01:12