How can I troubleshoot problems with oDesk Team?
The oDesk team client is able to provide detailed information that is helpful in troubleshooting.
In order to log the steps go to Preferences, Log tab, choose 'Detailed' logging and select do not append to the existing log file.
The log information will be stored at:
C:\Documents and Settings\\Local Settings\Application Data\oDesk
Click on the 'Start' button.
Information about the event will be captured during login. Once this is completed, please submit a help request (via the Help link at the top right of any oDesk website page), and attach the file to the ticket.